Quality management

Using Appendix 1, Calculate for the purchase option:

March 2016

Consult Table 3 below (reproduced from the insert) and the network diagram on the opposite page.

March 2018

Use the network diagram in Fig. 1 and Table 2 in the Insert.

March 2019

Look at Appendix 1. Calculate:

March 2019

Look at Appendix 1. Calculate the:

March 2021

Refer to lines 47–49 and Table 1.1. Calculate the accounting rate of return (ARR).

March 2023

Complete nodes 5 and 6 on the network diagram below (reproduced from the Insert).

March 2025

Using Table 1, Calculate the difference in unit cost between the two supply options for turbine blades.

Summer 2016

Use Table 2 and the information on lines 64–68. Assume that the changes proposed by the Finance Director are carried out. Calculate:

Summer 2016

Use the data in Table 1. Calculate:

Summer 2017

Consult the Appendix. Calculate:

Summer 2017

Consult the Appendix. Calculate for location Y:

Summer 2017

Use lines 49–57 and Table 1. Calculate:

Summer 2017

Analyse the benefits to PV of outsourcing the production of components for its shoes.

Summer 2017

Consult the table in Appendix 1. Calculate:

Summer 2017

Look at Appendix 2. Calculate:

Summer 2017

Refer to Table 2. Calculate the gap between the annual cost of outsourcing the transport of fuel in country X and the current annual transport cost.

Summer 2018

Consult Appendix 1. Calculate as at 20 April 2018:

Summer 2018

Discuss the extent to which the introduction of lean production techniques will resolve DA’s current operational problems.

Summer 2018

Use Appendix 2. Calculate:

Summer 2018

Analyse the likely benefits to RW of introducing Total Quality Management (TQM).

Summer 2018

Use Table 1 and line 39. Calculate:

Summer 2018

Use Table 2. Calculate:

Summer 2018

Produce a network diagram, showing the earliest start times (EST) and latest finishing times (LFT) for every activity.

Summer 2019

Discuss whether improved internal communication alone will be enough to ensure BSJ overcomes its quality problems.

Summer 2019

Use Appendix 1. Calculate the following:

Summer 2019

Analyse how SWF might benefit from introducing a quality assurance system.

Summer 2019

Use lines 37–48 and Table 2. Calculate, for the purchase of the automated milking machinery, the:

Summer 2019

Consult the table in Appendix 1. Calculate:

Summer 2019

Use the table in Appendix 1. Calculate the:

Summer 2019

Use Table 1 and lines 24–26. Calculate the:

Summer 2020

Use Table 2. Calculate the:

Summer 2020

Using Table 2, Calculate the:

Summer 2020

Use Appendix 1 and any other information. Calculate the:

Summer 2020

Refer to Appendix 2. Calculate the projected net present value (NPV) of the proposed pizza van project over four years.

Summer 2020

Recommend ways in which Paulo could deal with the present quality problems in some PAC restaurants. Justify your recommendation.

Summer 2020

Using Table 1 and the other information given, Calculate, with net realisable value, the:

Summer 2021

Look at Appendix 1. Calculate:

Summer 2021

Use lines 72–74 and Table 2 as your reference. Calculate the:

Summer 2021

Refer to Table 2. Calculate the forecast for the proposed government contract:

Summer 2021

Refer to Appendix 1 and lines 35–37. Calculate the effect on TT’s profit if the special order from the US toy retailer is taken.

Summer 2021

Use Appendix 2. Calculate, for the purchase of the CAM equipment:

Summer 2021

Discuss whether TT should introduce Total Quality Management (TQM).

Summer 2021

Using Table 1 and lines 45–48, calculate the:

Summer 2022

Analyse two potential benefits to WTZ of introducing Kaizen.

Summer 2022

Use lines 71–74. Calculate the:

Summer 2022

Use lines 60–64 and Table 1. Calculate, for Kitchen 2, the:

Summer 2022

Analyse two benefits to WP of using quality assurance.

Summer 2023

From Table 1.1, calculate the seasonal variation for 2022 Q2 (X).

Summer 2023

Using Table 1.3, calculate the accounting rate of return (ARR) for location X.

Summer 2023

Analyse two methods LT can use to determine whether tours meet customers’ expectations.

Summer 2023

Using Table 1.1, Calculate the payback period for LT’s planned new Tour Hub.

Summer 2023

Recommend an operations strategy for LH. Justify your answer with case evidence.

Summer 2023

Using lines 24–25, calculate the accounting rate of return (ARR) for the new grinding machine.

Summer 2024

Analyse two problems SF may experience when implementing total quality management (TQM).

Summer 2024

Look at Table 1.1. Calculate the seasonal variation for quarter 1, 2023.

Summer 2024

Using Table 1.2, Calculate the accounting rate of return (ARR) for automating production.

Summer 2024

Using Table 1.1. Calculate the payback period for SCC’s new factory.

Summer 2024

Look at Table 1.2. Work out the price elasticity of demand (PED) for bespoke clothing.

Summer 2024

Evaluate the extent to which Enterprise Resource Planning (ERP) influenced CH’s operations strategy between 2019 and 2024.

Summer 2025

See lines 69–72. Calculate for the purchase of the 10 fishing boats:

Winter 2016

Discuss how MFI’s directors should handle the food poisoning crisis.

Winter 2016

Analyse the advantages to SC of lean production.

Winter 2016

Evaluate whether the introduction of lean production techniques on their own would be enough to improve ADP’s operational efficiency.

Winter 2017

Use Table 1 and the other information given. Calculate the probable change in NFP’s yearly profit if the dairy farm is closed.

Winter 2017

Use Table 3 and Appendix 1. Calculate for the first 6 years of the frozen food project:

Winter 2017

Use Table 1. Calculate:

Winter 2018

Using Appendix 2, Calculate:

Winter 2018

Refer to Appendix A (reproduced from the insert). Calculate the following values for the network used to assemble a kit house:

Winter 2019

Look at Table 1. Calculate the following:

Winter 2019

‘AEV cannot satisfy this demand because it lacks capacity and faces supply constraints’ (Lines 47–48). Other than expanding CellX, discuss how the Operations Management Department of AEV could resolve this issue.

Winter 2019

Use Appendix 1. Calculate:

Winter 2019

Consult Appendix 2 and lines 53–57. Calculate:

Winter 2019

Refer to Table 1. Calculate, for location Y, the:

Winter 2020

Refer to Table 2. Calculate the:

Winter 2020

Analyse the benefits for FF from the privatisation of the electricity and water industries.

Winter 2021

Use Tables 2 and 3. Calculate the:

Winter 2021

Evaluate whether introducing lean production techniques will be enough to improve efficiency at WSC.

Winter 2021

Refer to Table 2. Calculate the forecast figures for the ready meals project:

Winter 2021

Use the network diagram in Fig. 1 (shown below) together with Table 1 in the Insert.

Winter 2022

Using lines 39–44, Calculate for the new government contract:

Winter 2022

Using Table 3, Calculate the accounting rate of return (ARR) for the enterprise resource planning (ERP) investment.

Winter 2022

Refer to lines 35–37. Calculate the following:

Winter 2022

Using Table 1, calculate, for the purchase of the safari vehicles, the:

Winter 2022

Calculate the minimum duration for the project.

Winter 2023

Use lines 48–49 together with Table 1.1. Calculate the net present value (NPV).

Winter 2023

Using Fig. 1.1. Calculate the expected monetary value (EMV) for the new factory in country M (option B).

Winter 2024

Evaluate the extent to which introducing total quality management (TQM) could reduce costs for TC.

Winter 2024

Evaluate whether total quality management (TQM) is the most effective way to deal with AFF’s customer complaints.

Winter 2024

Analyse two advantages to PPP of using quality assurance.

Oct/Nov 2025