Business 7115 · O Level · Recruitment, selection and training of employees
Recruitment, selection and training of employees — practice question
DZD is a large parcel delivery business. A significant number of its workers are part-time. The directors at DZD are planning a business expansion and must choose an appropriate source of finance for 20 new vehicles. DZD will also appoint 60 new employees. The Human Resources Director is drafting a job description for the new employees. She is thinking about applying Maslow’s hierarchy of needs to raise the motivation of DZD’s employees.
(a)[2]
Define the term ‘job description’.
(b)[2]
Identify any two levels within Maslow’s hierarchy of needs.
(c)[4]
Outline two factors that DZD should take into account when choosing which applicants to recruit.
(d)[6]
Explain two possible sources of finance DZD could use for the new vehicles.
(e)[6]
Do you think a service business ought to employ only part-time workers? Justify your answer.
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme.