Business 7115 · O Level

Recruitment, selection and training of employees

20 practice questions on Recruitment, selection and training of employees, with worked solutions and instant marking.

A2Z is a compact yet successful airline company in country B that offers flights for business travellers. The management of A2Z wants the business to grow. It would need to buy more aeroplanes and hire more airline pilots. The Human Resources manager has written a job description for the pilots and is now ready to advertise for the new pilots. She thinks the best way to motivate A2Z's pilots is through financial rewards.

May/June 2015

Samah and Selina prepared a business plan before FF began trading 5 years ago. Identify and explain two ways that their business plan may have helped the business to become successful.

May/June 2015

Bushall operates as a farm. This primary sector firm produces award-winning fruits including pineapples and bananas. Bushall employs 10 full-time staff and 50 part-time staff. All part-time vacancies are placed on its website. The Government has introduced employment laws, including a minimum wage of $8.50 per hour and a cap on the number of hours an employee can work each week. Our team of employees enjoy what they do. These laws are not good for our employees or our business!

May/June 2016

Identify and explain two ways of training employees so they can use the new computer system.

May/June 2016

Identify and explain two reasons why on-the-job training matters for new employees at CC.

May/June 2017

Explain two reasons why the cash-flow forecast in Appendix 3 matters to TT.

May/June 2021

Explain one way in which the information in each chart in Appendix 1 may help TT.

May/June 2022

Explain four ways in which training can affect a business.

May/June 2022

DZD is a large parcel delivery business. A significant number of its workers are part-time. The directors at DZD are planning a business expansion and must choose an appropriate source of finance for 20 new vehicles. DZD will also appoint 60 new employees. The Human Resources Director is drafting a job description for the new employees. She is thinking about applying Maslow’s hierarchy of needs to raise the motivation of DZD’s employees.

May/June 2023

NCE makes cars in 4 factories by using flow production. The NCE Human Resources Director believes that effective induction training can help the business reach high productivity. Factory X is the most efficient of its factories. In the previous year, the size of the new car market fell by 20%. NCE now has to make 400 workers redundant at one of its other factories. ‘I am pleased that NCE is a large business,’ said the HR Director, ‘because I think a small business cannot survive in this competitive market’.

Oct/Nov 2015

C&C enjoys a strong reputation for producing high-quality, hand-made shoes. It employs 120 skilled full-time staff. C&C must recruit 20 more production workers to satisfy rising demand. The Managing Director commented: ‘I don’t know why people worry about globalisation. Two years ago we did not export, now exports make up 10% of our output and are still rising.’ C&C has orders for 100 000 pairs of shoes in 2017. The Managing Director is uncertain whether new technology should be added to the production process.

Oct/Nov 2016

Identify and explain one advantage and one disadvantage of using social media networks to advertise AH. Advantage: Explanation: Disadvantage: Explanation:

Oct/Nov 2017

M&R Motors operates 2 car showrooms. It purchases old cars and repairs them before offering them to its customers. M&R is continually trying to raise added value. M&R intends to open another showroom. The owner said: ‘Choosing the right location is important. The new showroom will need a manager and I must find someone with the right qualities.’ The job will be advertised in the local newspaper, as shown in Figure 1. The advertisement will cost $5 for one week. Figure 1: Job advertisement M&R is planning to use for the new manager CAR SHOWROOM MANAGER REQUIRED • This successful business is expanding. • The job involves running the office and selling cars. • You will be in charge of three workers who will repair the cars. • Do you have the qualities we are looking for? • We offer good pay and working conditions. For more information apply to M&R Motors

Oct/Nov 2018

LBM operates as an online fashion clothing retailer. Its target market is 18-35 year olds. Revenue rose by 25% last year to $600m. The Marketing Director commented: ‘All businesses must meet customer needs. Customer service matters, so every employee is given induction training. LBM gives customers a broader product choice than its rivals. Promotion is carried out through social media networks. Is there any reason to open our own shops?’ LBM intends to introduce 3500 new styles each week and will need to organise finance for the extra inventory.

Oct/Nov 2019

Kolo runs a profitable hairdressing salon in the city centre and employs 4 part-time staff. The business has recorded a profit in each of the last 3 years. To exploit the economic boom, Kolo plans to open another hairdressing salon. He intends to use external recruitment to appoint a manager for the second salon. Kolo has shortlisted 2 possible candidates for the role. Details about them are given in Table 1.1.

Oct/Nov 2020

Shop manager job specification Job title: Shop manager Location: New shop Details of job: Oversee the shop and the employees

Oct/Nov 2020

Explain two possible reasons why Aisha decided to establish CC as a business partnership.

Oct/Nov 2020

Explain two reasons why KAT may be in danger of failing.

Oct/Nov 2022

Explain two reasons why training matters to PH.

Oct/Nov 2023

TLA is a major hotel with 200 rooms and 3000 employees. A lot of these employees belong to a trade union. The Managing Director is intending to enlarge the business but is concerned that diseconomies of scale may occur as TLA gets bigger. The Human Resource Director has been told to recruit 2 new managers. She understands that it is essential for every manager to use the most suitable leadership style. Every one of TLA’s new employees is given induction training.

Oct/Nov 2024