Business 0450 · IGCSE · Recruitment, selection and training of employees

Recruitment, selection and training of employees — practice question

MDL runs a hotel with 160 rooms. It employs 600 workers and intends to recruit 20 more employees. Induction training will be given to every new starter. Trade union membership will be encouraged. The Human Resources Manager understands that people work for many different reasons. He said: ‘It is hard to recruit people to work at the hotel. This may be because of the stage of the business cycle.’
(a)[2]

Identify two reasons people work.

(b)[2]

Define what is meant by ‘trade union’.

(c)[4]

Identify the four phases of the business cycle.

(d)[6]

Explain one benefit and one limitation to MDL of using induction training.

(e)[6]

Explain two stages in the recruitment and selection process used by businesses. Which stage do you think matters most? Justify your answer.

Worked solution & mark scheme

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