Business 0450 · IGCSE · Recruitment, selection and training of employees
Recruitment, selection and training of employees — practice question
CYB is an accountancy business employing 30 highly skilled staff. They operate in small teams to prepare customers’ final accounts, including those of many multinational companies. CYB believes that effective communication is vital to its success. The Human Resources Director must hire 3 new accountants. She explained: ‘External recruitment is not easy, especially during an economic boom. The new recruits will also need either on-the-job or off-the-job training in our computerised accountancy system’.
(a)[2]
What does the term ‘multinational company’ mean?
(b)[2]
What does the term ‘economic boom’ mean?
(c)[4]
Identify and explain two communication methods CYB could use when dealing with its customers.
(d)[6]
Explain how each of the following stages could support CYB in the recruitment process: Person (job) specification; Advertising the job vacancies.
(e)[6]
Do you think it would be better for CYB to use on-the-job or off-the-job training? Justify your answer.
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Business that operates in more than one country” …