Business 0450 · IGCSE · Recruitment, selection and training of employees

Recruitment, selection and training of employees — practice question

(a)[8]

Identify and explain two ways of training employees to use the new computer system.

(b)[12]

Using the details given for the three receptionists in Appendix 2, recommend which receptionist should be made redundant. Justify your answer.

Worked solution & mark scheme

This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “On-the-job training” …