Business 0450 · IGCSE · Recruitment, selection and training of employees
Recruitment, selection and training of employees — practice question
MSH is a large business that supplies floor cleaning services to other businesses. It has many long-serving employees. When a worker does leave, fresh recruits receive training through on-the-job training. MSH is based in an area with high unemployment. Demand for MSH’s services is falling, so it plans to step up promotion. The manager of MSH is considering moving the business to Main city, which is 50 km away. Main city contains many expanding industrial areas. The manager is concerned about how relocation might affect certain stakeholder groups.
(a)[2]
What does the term ‘stakeholder group’ mean?
(b)[2]
What does the term ‘on-the-job training’ mean?
(c)[4]
Identify and explain one advantage and one disadvantage to MSH from using on-the-job training.
(d)[6]
Identify and explain two ways that MSH could promote its services.
(e)[6]
Do you think MSH should relocate its business in this case? Justify your answer.
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Any individual or group that has a direct interest in a business because its activities or decisions affect them” …