Business 9609 · AS & A Level · Human resource management (HRM)

Human resource management (HRM) — practice question

(a)[2]

Define what is meant by the term ‘intellectual capital’.

(b)[3]

Explain two duties of an operations management department.

Worked solution & mark scheme

This 5-mark question has a full step-by-step worked solution and mark scheme. One marking point: “The non-physical capital of a business” …

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