Business 7115 · O Level · Production of goods and services

Production of goods and services — practice question

SWB operates in the secondary sector. It makes 150 wooden bookcases each week through batch production. All of its output is sold to a single customer. Quality control matters. SWB employs 240 workers, and 100 of them work part-time. To cut communication barriers, SWBs managers rely on noticeboards placed around the factory and monthly meetings with employees. The Operations Manager is thinking about adopting just-in-time inventory control to cut the amount of waste.
(a)[2]

Define ‘secondary sector’

(b)[2]

Identify two factors a business needs to consider before deciding to introduce just-in-time inventory control. Factor 1: Factor 2:

(c)[4]

Outline one advantage and one disadvantage that SWB could get from using quality control. Advantage: Disadvantage:

(d)[6]

Explain two communication barriers that could arise at SWB. Communication barrier 1: Explanation: Communication barrier 2: Explanation:

(e)[6]

Do you think it is a sensible idea for a business to depend on only one customer? Justify your answer.

Worked solution & mark scheme

This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: Businesses that process and manufacture goods from natural resources

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