Business 7115 · O Level · Production of goods and services

Production of goods and services — practice question

GKK manufactures plastic bottles for a wide variety of products, ranging from food products to chemicals. Its raw materials are purchased from a low-cost country. GKK has a broad organisational structure with a short chain of command, so delegation is possible. The Government intends to bring in new legal controls to protect the environment. The Operations manager commented: ‘The Government may meet one of its objectives, but what effect will this have on GKK? This is a competitive market, so prices matter.’ He aims to raise efficiency and is planning to use lean production.
(a)[2]

What is meant by the term ‘chain of command’?

(b)[2]

Identify two Government economic objectives.

(c)[4]

Identify and explain two benefits to GKK of improving efficiency.

(d)[6]

Identify and explain two ways in which new legal controls to protect the environment might affect GKK.

(e)[6]

Explain one lean production technique. Recommend whether GKK should adopt this technique. Justify your answer.

Worked solution & mark scheme

This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: An organisational structure that indicates how orders are passed from senior management to lower levels

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