VXH makes a variety of fruit-based soft drinks using batch production. Specialisation is used in VXH’s factory. Over the last two years, the business has expanded rapidly. VXH has raised its production workforce from 40 to 80, which has increased the span of control for each manager. It has been hard for VXH to maintain worker motivation. The Human Resources Manager must choose whether job rotation or financial bonuses would be the better way to raise employee motivation.
(a)[2]
What does the term ‘span of control’ mean?
(b)[2]
What does the term ‘uses specialisation’ mean?
(c)[4]
Identify and explain two likely reasons for VXH’s rapid growth.
(d)[6]
Identify and explain two likely reasons why VXH uses batch production.
(e)[6]
Do you think VXH ought to use job rotation or financial bonuses to improve employee motivation? Support your answer with reasons.
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “The number of subordinates working directly under one manager or individual” …