(a)[8]
Rafael’s son would like to understand employee motivation more fully. Identify and explain four levels of Maslow’s hierarchy of needs as they could apply to the workers in Rafael’s company.
(b)[12]
Rafael wants to hire a new worker to help repair motorbikes. Consider how important each of the following factors is when choosing between the applicants for the job. Which is the most important factor? Justify your answer. Age Experience Reason for leaving last job Most important factor