Business 7115 · O Level · Motivating employees

Motivating employees — practice question

Alex set up APB as a sole trader business 4 years ago. APB offers printing services to local businesses, including leaflets and brochures. Alex believes that a strong location matters to every business. All of APB’s employees are trained on-the-job. Alex uses a democratic leadership style and job rotation to maintain employee motivation. To cope with higher demand, Alex intends to purchase another printing machine. It will cost $1800. Alex must choose the most suitable source of finance.
(a)[2]

Define the term ‘job rotation’.

(b)[2]

State two factors that a service sector business should think about when choosing a location.

(c)[4]

Outline one benefit and one drawback to APB of using on-the-job training.

(d)[6]

Explain one benefit and one drawback of Alex having a democratic leadership style.

(e)[6]

In your view, is the amount of money needed the most important factor for a sole trader to think about when selecting an appropriate source of finance? Justify your answer.

Worked solution & mark scheme

This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: Employees moving between jobs/tasks over a period of time

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