Business 7115 · O Level · Internal and external communication

Internal and external communication — practice question

(a)[8]

Explain two reasons why FO needs to manage all of its resources efficiently when making products.

(b)[12]

Consider the benefits and drawbacks of the following three methods of communication FO could use. Which method of communication would be most suitable when contacting suppliers about a late delivery? Justify your answer. • Email • Mobile (cell) phone • Letter

Worked solution & mark scheme

This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: Helps determine how many employees are required - labour cost is kept under control - employees are kept fully occupied

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