Business 0450 · IGCSE · Organisation and management
Organisation and management — practice question
MTO is a bank that offers loans and other financial services to 1 million customers. It operates 70 branches and employs 2800 people. Many members of staff work part-time. The business has a tall organisational structure and its managers have a narrow span of control. Effective internal communication matters. One of MTO’s objectives is growth, and the Human Resource Director has been told to recruit a new manager. Details about applicant A are given in Table 4.1.
(a)[2]
Identify two advantages to a business of employing part-time workers.
(b)[2]
Define the term ‘organisational structure’.
(c)[4]
Identify four reasons why effective internal communication is important within a business.
(d)[6]
Using Table 4.1, explain two reasons why MTO should choose applicant A for the new manager job.
(e)[6]
Explain two reasons why a business may wish to grow. Which reason is probably the most important? Justify your answer.
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Lower than full-time staff/reduced labour costs” …