Business 0450 · IGCSE · Organisation and management
Organisation and management — practice question
RBG is an oil company with operations in 6 countries. It employs 2000 workers, including 60 managers. A number of its managers adopt a laissez-faire leadership style. All internal communication at RBG is carried out using information technology (IT) based methods. The Managing Director understands that RBG’s business activities can produce external costs and external benefits. She states: ‘Pressure groups often try to influence business decisions.’
(a)[2]
Define ‘laissez-faire leadership style’ in business.
(b)[2]
Identify two managerial roles.
(c)[4]
Outline one external cost and one external benefit that RBG’s business activities could generate.
(d)[6]
Explain two IT-based communication methods that RBG could use with its employees.
(e)[6]
Explain two ways a pressure group could seek to influence business decisions. Which way do you think is likely to be the most effective? Justify your answer.
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Broad objectives are announced, but employees decide how to achieve them and organise their own work” …