Business 0450 · IGCSE · Organisation and management
Organisation and management — practice question
PCY offers insurance services to businesses like farms and factories. Ethical behaviour matters greatly to PCY. The business operates 4 offices and employs 500 people. Managers adopt different leadership styles. The Managing Director is intending to reorganise and manage PCY in a different way. He stated: ‘I want communication barriers inside the business to be reduced. Delegation will be promoted. The span of control may change.’
(a)[2]
State the meaning of ‘span of control’.
(b)[2]
Identify any two leadership styles.
(c)[4]
Outline two benefits to PCY of encouraging its managers to delegate.
(d)[6]
Explain two possible reasons why ethical behaviour matters to PCY.
(e)[6]
Do you think absence of feedback is the main barrier to effective communication in a business? Support your answer.
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “The number of subordinates that report to each supervisor or manager” …