Business 0450 · IGCSE · Organisation and management

Organisation and management — practice question

See Appendix 1.
(a)[8]

Identify and explain Hilda’s span of control together with DH’s chain of command. Hilda’s span of control: DH’s chain of command:

(b)[12]

Consider three methods Hilda could use to contact her employees. Recommend which method she should choose if she needs an employee to work late tonight. Support your answer. Method 1: Method 2: Method 3: Recommendation:

Worked solution & mark scheme

This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Span of control is the number of workers who report directly to a manager” …

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