Business 0450 · IGCSE · Motivating employees

Motivating employees — practice question

HYT is a travel company that sells holidays. One of its aims is growth. Last year HYT carried out a takeover of one of its rivals. This growth was financed using external sources of finance. HYT now has 460 shops and 4000 employees. The Human Resources Director is aware that there are both advantages and disadvantages for a business in employing full-time staff. HYT’s managers apply Herzberg’s motivational theory to help keep employees motivated. Effective internal communication matters to HYT.
(a)[2]

Identify two business objectives, other than growth, that a business might pursue.

(b)[2]

Identify two advantages for a business in using external sources of finance.

(c)[4]

Using Herzberg’s theory, say whether each of the following is a hygiene factor or a motivator: Working conditions. Wages. Opportunities for promotion. Relationship with supervisor.

(d)[6]

Explain two internal communication methods that HYT could use with its employees.

(e)[6]

Do you think the advantages to a business of having full-time employees are greater than the disadvantages? Justify your answer.

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