Business 0450 · IGCSE · Motivating employees

Motivating employees — practice question

Alex set up APB as a sole trader enterprise 4 years ago. APB supplies printing services to local firms, including leaflets and brochures. Alex believes that a strong location matters to every business. All of APB’s workers are given on-the-job training. Alex adopts a democratic leadership style and uses job rotation to keep employees motivated. Because demand has risen, Alex intends to purchase another printing machine. This will cost $1800. Alex must choose a suitable source of finance.
(a)[2]

Define the term ‘job rotation’.

(b)[2]

State two factors that a service sector business should take into account when choosing a location.

(c)[4]

Outline one advantage and one disadvantage for APB of using on-the-job training.

(d)[6]

Explain one advantage and one disadvantage of Alex using a democratic leadership style.

(e)[6]

Do you think the sum of money required is the most important factor for a sole trader to consider when deciding on an appropriate source of finance? Justify your answer.

Worked solution & mark scheme

This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: Employees change between jobs/tasks over a period of time

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