(a)[8]
Explain four factors Duncan needs to take into account when selecting the communication method to use with DD’s employees.
(b)[12]
Consider two ways DD can increase added value. Which of the two is the best choice for DD? Justify your answer.
Business 0450 · IGCSE · Internal and external communication
Internal and external communication — practice question
Worked solution & mark scheme
This 20-mark question has a full step-by-step worked solution and mark scheme. One marking point: “How many employees must be told - because DD has 120 employees, a method such as a noticeboard would be appropriate” …
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