Part 1[3]
Explain the meaning of mass customisation (line 3).
Business 9609 · AS & A Level · The nature of operations
The nature of operations — practice question
Worked solution & mark scheme
This 3-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Knowledge: Definition of mass customisation (a production process in which aspects are altered to satisfy customer needs while output is still made on a large scale).” …
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