(a)[2]
Define what is meant by 'transformation process'.
(b)[3]
Briefly explain two aims of an operations management department.
Business 9609 · AS & A Level · The nature of operations
The nature of operations — practice question
Worked solution & mark scheme
This 5-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Transformation process: a single activity or set of activities that takes inputs and turns them into outputs (creates value).” …
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