(a)[2]
Define the term ‘operations management’.
(b)[3]
Briefly explain two ways in which changes in technology may influence the operations management of a business.
Business 9609 · AS & A Level · The nature of operations
The nature of operations — practice question
Worked solution & mark scheme
This 5-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Controlling labour / capital / stock at the operational stage” …
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