Business 9609 · AS & A Level · Operations strategy
Operations strategy — practice question
(a)[2]
With the information in Table 1.1, calculate the average monthly labour productivity for January to May 2025.
(b)[2]
Using the data in Table 1.1, calculate the percentage of output that failed to meet quality standards for January to May 2025.
(c)[12]
Evaluate the most effective approach for WS to improve the performance of its production employees.
Worked solution & mark scheme
This 16-mark question has a full step-by-step worked solution and mark scheme. One marking point: “Method: Average monthly labour productivity = Total output / Number of employees (for example, 90,000 / 480).” …